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Instant Dispatch's CRM Award


The news as of the second cup of coffee this morning, and the music is the boozy, bluesy, ragged brilliance of The Faces, that poor man's Rolling Stones fronted by rock genius Rod Stewart and future uptown Stone Ronnie Wood. No band in history...
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On-premise and on-demand are like oil and water fo


This week's announcement that SAP has delayed the rollout of its hosted midmarket “Business ByDesign” offering, and reduced expectations for the product, shed further light on the difficulties that on-premise software companies will have in...
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Fully Managed CRM


I've been reading CRM RFP responses for much of the week and I've seen a number of references to fully managed systems™. This caught my attention at first because it seemed to support the suggestion in my last post that outsourced of...
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Investing in project management software


As I got the idea for this blog I thought a small cartoon strip would help convey the message much more clearly. My artistic skills however are sorely lacking and the Tenrox Web team is way too busy for me to dare ask for their help to develop a...
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Social Media Marketing Takes Three Dimensional Thi


Social media marketing is a good old fashioned off shoot of offline networking. However, we often forget those skills and tricks in our online social media strategies. Your goal should be to create remarkable, extraordinary, and memorable...
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Microsoft and Concentrix


British customer relationship management specialist and IT vendor Concentrix is now providing Microsoft Dynamics CRM 4.0 as a hosted offering. Concentrix has been implementing Microsoft Dynamics CRM as an on-premise product within businesses for...
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